Gretchen Hamm

Clinical Services Director

Gretchen Hamm, a Licensed Mental Health Counselor, is the Clinical Director at Operation New Hope. She oversees the delivery of clinical services including mental health and case management at both our Jacksonville and St. Johns County program locations. She also manages the Breaking the Cycle program, facilitating family reunification services to break the cycle of generational incarceration. Utilizing her years of clinical and operational experience in the field of mental health serving justice-involved individuals, Gretchen develops effective and innovative policies and procedures, assists with staff training and development, and directs quality improvement plans for the clinical services at Operation New Hope.  

Gretchen is a native Texan having graduated from Texas Tech University with a Bachelor of Arts in Psychology with a minor in Family Studies. She moved to Florida in order to diversify her education and obtained her Master of Arts in Counseling Psychology from the University of North Florida. She has been working in the field of mental health for 20 years in various settings including juvenile detention centers and outpatient community programs. She has worked with various populations including children, adolescents, and adults with co-occurring mental health and addiction issues. Her clinical and operations management background provides a broad knowledge base.

Gretchen enjoys traveling to visit family and friends and likes to explore new places. She loves the beach, reading and challenging herself to complete 5Ks.

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