Jacksonville Electrical Apprenticeship
The JEJATC is committed to the education of apprentices and journeymen in the organized electrical industry. That strong commitment manifests itself in quality apprenticeship and journeyman level training programs in commercial and industrial electrical technology and voice-data-video technology. Individuals participating in the various programs can receive college level credit. Beyond that, they may improve their skill level through continuing education units.
Customer Service Certification
Learning Dynamics and Perfectly Suited Career Consulting delivers this certification course. The content focuses on “Customers forever: Delivering Exceptional Customer Service”, with specific courses: creating value, building loyalty, client retention, exceptional service, recovery, and strengthening internal cooperation. We know that companies that win in today's highly competitive marketplace know the importance of exceeding their customers' expectations and providing superior customer service.
Microsoft Office Certification
A comprehensive Microsoft course using a hands-on approach that teaches students to navigate Microsoft. The training covers the creation and editing of documents, formatting, adding tables and lists, adding design elements, and layout options. Exploring all the built-in options that make work easy and fun.
The Crew Development curriculum is developed and supported by the professionals at Hamburger University and facilitated in the restaurant. For crew, this serves as a foundation for management and support-staff career paths. Restaurant Managers progress their way through Shift Management and Systems Management courses while attending one of our 22 regional training centers. Once these courses have been completed, managers attend Hamburger University where they learn the additional knowledge and skills they need to run a multi-million-dollar restaurant.
Certified Call Center Associate
This certification course focuses on: assessing caller's service expectations, developing question skills, communication processes, moving calls forward to resolution, documentation techniques, follow-up, communication through email and web chat, diffusing conflict, maximizing productivity and effectiveness of the team, direct personal contributions toward team synergy and success.
Jacksonville Port Academy
After creating the successful Warehouse Associate Program it became abundantly clear there was another area of need. In 2015, the Jacksonville Port Academy was launched. The Academy will help bridge the gap between Port of Jacksonville employers and skilled potential employees. By providing in-demand skills training, deemed necessary by local business leaders, an employment-ready applicant pool is created.
Truck-related topics: Operating instructions, warnings, and precautions for the types of truck will be authorized to operate; differences between the truck and the automobile; truck controls and instrumentation: where they are located, what they do, and how they work; engine or motor operation; steering and maneuvering; visibility; fork and attachment adaptation, operation, and use limitations; vehicle capacity; vehicle stability; any vehicle inspection and maintenance that the operator will be required to perform; refueling and/or charging and recharging of batteries.
Students who enroll in OSHA 30-Hour Construction online training will learn workplace and job site safety, and upon completion will receive a 30-Hour card. This fully narrated and interactive hazard recognition training is a comprehensive overview of standards that OSHA has set in place for job site safety, specifically structured for hazard identification, avoidance, control and prevention.
NEFBA construction apprenticeship offering career preparation for the workforce to meet the needs of the employer, industry and community. 4-year program with structured training and On-the-job-training paid hourly wage by the employer with classroom instruction 2 nights per week.
The Warehouse Certificate program offered by UNF is a thorough overview of the opportunities available in and instruction on the skill sets necessary to be successful in this fast-growing industry of logistic and supply chains. The program explains where warehouses fit within the supply chain, it goes through all the warehouse positions of receiving, put away, picking, replenishment, and shipping. It covers what is required of these positions, what competencies are expected of the worker, and how one keeps their job if hired. Furthermore, it covers safety in the workforce, and value added services.
This Hazardous Waste Operations and Emergency Response (HAZWOPER) training is designed to meet the initial training requirements for workers who are on site only occasionally for a specific limited task and who are unlikely to be exposed to hazards over permissible exposure limits or published exposure limits.
This course may also be appropriate for those who want a fundamental understanding of hazardous waste safety and health hazards, as well as safe work practices and procedures for hazardous waste operations, but do not work on a hazardous site.
Learn about foodborne illness, how to prevent it and how to train employees in food sanitation. Choose from several online, classroom and language options. Earn nationally accredited food safety certification from the National Restaurant Association.