Career & Technical Training Academy

Presented in partnership with UNF’s Taylor Leadership Institute and sponsored by The UPS Foundation

The UPS Foundation Sponsors ONH's Career Management Training Course.
Build the Skills that Open Doors

Operation New Hope is excited to launch the Fall Series of the Career Management Training Course for Cohorts 4 & 5 in Jacksonville, Florida. This four-week program is designed to help emerging leaders strengthen their management skills, gain real-world insights from industry experts, and build a professional network.

In collaboration with the University of North Florida’s Taylor Leadership Institute and with the generous support of The UPS Foundation, this course delivers high-quality, results-driven training that blends leadership theory with hands-on application.

Enhance your leadership skills and receive first-hand knowledge from our community’s industry leaders as they share practical experiences in management and organizational opportunities for advancement.

Invest in your team, invest in yourself.

Cohorts 4 and 5 will each include four weekly sessions, with Cohort 4 beginning in October and Cohort 5 running through December 2025. Applications for these sessions are now closed.

Check back soon for updates on information on upcoming Winter cohorts.

What You’ll Learn:

Modules will delve into the following topics for mastery in:

  • Self Awareness and Using Your Voice
  • Peer to Supervisor and Beyond
  • Organizational Leadership (Managing Change & Conflict)
  • Making Connections and Team Building
Participants Will Leave With:
  • A new professional network of industry leaders and peers
  • Strengthened leadership, communication, and problem-solving skills
  • Enhanced readiness for supervisory or management roles
  • Priority visibility with employer partners seeking trained leaders
  • A professional experience elevating your resume

Best of all, participation is at no charge to participants. It’s an opportunity to invest in your growth and position yourself for long-term career success. Prepare for supervisory or management roles while gaining a competitive edge in the job market.

Leadership Academy Testimonials

 “My experience with the Career Management Training Course was remarkable. Every aspect of this course was invaluable, from finding my voice, growing as a leader and developing and enhancing relationships with individuals both within my own agency and at other agencies. I’ll always be grateful that I was able to take advantage of this opportunity.

-Andy Barber, Vice President of Program Funding at I.M. Sulzbacher Center for the Homeless

“Leadership Academy was truly transformational. The program inspired me to lead with empathy and authenticity, and I immediately applied the lessons to strengthen communication and collaboration on my team. Creating my own Leadership Recipe gave me a personal blueprint for how I want to show up every day—in work and in life.”

-Michelle Hughes, Program Graduate

“Operation New Hope’s Leadership Academy equipped me with practical tools, fresh perspectives, and greater self-awareness to grow as a leader. The interactive training and diverse network of professionals strengthened both my career and community impact.”

-Shalice Harris, Mortgage Loan Officer 

Employers – Build Your Next Generation of Leaders 

Enrolling your employees in the Career & Technical Training Academy is a strategic investment in your organization’s long-term success. Graduates return as certified, management-ready professionals equipped with advanced leadership, communication, and operational management skills. They step confidently into supervisory roles, reducing onboarding time, increasing productivity, and driving stronger performance across teams. By dedicating time and resources to developing emerging leaders, you enhance your leadership pipeline, improve retention by demonstrating a commitment to employee growth, and build high-performing teams at your organization for long-term growth, stability, and competitive advantage.

Interested in Being Part of A Future Cohort?

While Cohorts 4 & 5 are now full, we will be hosting additional cohorts in the coming months.

Have questions about the course?

Contact LeadershipAcademy@operationnewhope.org